|The National Association of County Veterans Service Officers is an organization made up of local
government employees. Our members are tasked with assisting veterans in developing and processing
their claims. Between 75 and 90% of the claims presented to the Veterans Administration each year
originate in a county veterans office. Our members sit across from members of our communities whom we
see often daily. We exist to serve veterans and partner with the National Service Organizations and the
Department of Veterans Affairs to serve veterans. Our Association focuses on outreach, standardized
quality training, and claims development and advocacy. We are extension or arm of government, not unlike
the VA itself in service to the nation’s veterans and their dependents.
Our workforce represents approximately 2,400 employees from 28 states available to partner with
Department of Veterans Affairs to help speed the process of claims development and transition of our
military personnel to civilian life. Outreach and claims processing improvements are essential if we are to
fulfill the obligation proclaimed by Abraham Lincoln “…To care for him, who shall have borne the battle and
for his widows and orphans…”. This is our focus and passion.
What is NACVSO?
NACVSO was recognized officially by the U.S. Department of Veterans Affairs “for the purpose of
preparation, presentation, and prosecution of claims under laws administered by the Department of
Veterans Affairs” in a letter dated April 19, 1993 signed by Jesse Brown, Secretary. The letter further
states that this recognition “is accorded pursuant to 38 U.S.C. Section 5902 and 38 C.F.R. Section 14.628
(c) and is solely for the purpose of claimant representation” before the Department of Veterans Affairs. Also
included was the statement that “Accreditation of representatives associated with your organization will be
handled on an individual basis in accordance with 38 C.F.R. Section 14.629.”
County Veteran Service Officers
When you come into the County Veterans Services Office you will be referred to a service officer for
assistance. The County Veterans Service Officer has a compassionate understanding of the problems,
which confront veterans, widows, widowers, and children. The County Veterans Service Officer knows the
extent, the meaning and the application of laws that have been passed by the U.S, Congress in the
interests of veterans and their dependents. They also know the rules and regulations adopted by the
Department of Veterans Affairs to clarify and implement those laws. The County Veterans Service Officer
will apply specialized knowledge in the best way suited to the needs of every individual veteran or other
beneficiary who comes to the office for assistance.
Need Assistance? Want Advice?
If you want assistance or need help in obtaining benefits, Contact Us and we will do our best to answer
your questions or help you contact the County or State Veterans Service Officer nearest your place of
residence, or you may go to the “Officer and Committees” page and contact one of our officers directly. In
your e-mail, please include the name of your city, county and state. You will receive a response within 24